Stop your junk mail!  This website has been set up to make it a bit easier to sign up to junk mail opt-out schemes. There are no less than six opt-out services for junk mail and paper directories in the UK - and before Junk Buster was launched they all had to be contacted separately. In just a few clicks you can now contact up to six junk mail opt-out schemes.

Junk Buster is not just about making opting out easier. I set up Junk Buster out of frustration with the junk mail industry's unwillingness to provide a decent service to the millions of people who have no need for advertisements being pushed through their door. There are many things that could be done to make stopping junk mail easier. This here is Junk Buster's manifesto…

The junk mail industry is currently self-regulating. This largely explains why there are so many opt-out schemes and why they don't co-operate. Put simply; the more opt-out schemes there are, the less likely it is people will sign up to them. Hence we got a scheme for addressed junk mail; a scheme for unaddressed mail delivered by Royal Mail; a scheme for unaddressed mail delivered by members of the Direct Marketing Association; a scheme for the Yellow Pages; a scheme for Thomson Local; and a scheme for the BT Telephone Directory. This nonsense should end; the Direct Marketing Association should set up its own official junk buster (which should also include the Telephone and Fax Preference Service).

None of the opt-out services is properly advertised. Only 198,000 households are currently registered with the Door-to-Door Opt-Out, for instance. That's 0.7 per cent of all UK households. The figure for Your Choice is negligible; only 1,600 households have signed up (0.0006 per cent of UK households). Even the Direct Marketing Association would not dare argue that the take up is so low because people actually like junk mail. The simple truth is that people don't know they can opt out. It's time junk mailers start advertising their own opt-out services. Information about opting out should be advertised prominently in every directory; Royal Mail should organise an annual mail-out to tell each and every household in the country about the existence of its opt-out scheme; and that the Mailing Preference Service should be advertised on every piece of junk mail that could have been prevented by signing up to the scheme.

There is no need for opt-out schemes to be run by junk mailers. All opt-out services should be taken away from the industry and run by an independent organisation which cares about people, not junk mailers.

All opt-out schemes should give people the opportunity to register online. Currently, only the Mailing Preference Service allows people to do so. The only reason why the Door-to-Door Opt-Out and Your Choice work with paper confirmation forms is that this makes it more difficult to register. Yell, Thomson Local and BT all refuse to advertise their schemes and don't allow people to opt-out online for that reason - the only way to find out about their opt-out schemes is via websites as these!

You currently need to do no less than three things just to stop unaddressed junk mail. Apart from signing up to the Door-to-Door Opt-Out and Your Choice scheme you also need to get a 'No Junk Mail' sticker (this is because the majority of leaflets coming through the door are not delivered by Royal Mail and or members of the Direct Marketing Association). There is no need for things to be so complicated and discouraging. In Canada, Australia and on mainland Europe people can simply stop commercial leaflets by putting a 'No Junk Mail' sign on their letterbox. Why have all these bureaucratic opt-out schemes if there's such an easy solution?

Important mouse print

The mouse print on this page explains the terms and conditions for buying products from our website. If you have any queries about the points mentioned below, please do not hesitate to contact us.

Dispatch and refunds

All items we sell are posted within one to two working days by first class mail.

Should an item you've bought be in a poor condition, just return it to us within ten working days and we'll send you a new item.

Should an item you've bought from us go missing in the post, we will normally send you a new item two weeks after the date the item was posted to you or offer you a full refund. Please do note, however, that there are two exceptions to this:

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Cheque payments

We're perfectly happy for you to pay by cheque. It may take a bit longer before you receive the item(s) as we usually don't dispatch orders before a cheque has been cleared. But apart from that it won't cause us any problems.

If you want to pay by cheque, please do make sure that you clearly state which items you want to buy. Also, when you work out the price, please don't forget to include the charge for postage. Or, if you prefer, don't include the charge for postage but send us a self-addressed stamped envelope instead.

Cheques should be made payable to 'Stop Junk Mail'. Our address is Stop Junk Mail, 2 Mill Hill Road, Norwich, NR2 3DP.

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Buying items from outside the UK

If you live outside the UK, please do not order from our shop via Paypal. The charge for postage will not cover the cost of sending the item and we will have to refund your payment. If you want items to be send abroad, please contact us to let us know where you live and which items you’re interested in. We will then work out the correct charge for postage and send you a custom invoice via e-mail. As soon as we have received payment the item(s) will be posted to you as normal.

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Door snakes and Sweetie Bags

The items we sell in the Under the Counter Shop need some extra mouse print. The Door Snakes and Plastic Bag Holders (or 'Sweetie Bags') we sell are all hand-made products. This implies that no two items are identical and that the item you will receive may look slightly different from the item shown displayed on our website. Not dramatically so; the fabrics used, for example, will of course be the same. But we cannot guarantee that the item will be an exact replica.

We keep our online shop as up to date as possible. However, it can happen that an item you bought has just 'sold out'. Should this happen, we will contact you about this within 24 hours and give you the choice to get a newly made snake (which may take a couple of days to make) or a full refund.

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© 2009 by Stop Junk Mail, 2 Mill Hill Road, Norwich, NR2 3DP